Remote support · EU/US multi-vendor · Results guaranteed

Automation faults, solved at the root.

Diagnose & fix PLC, HMI, servo and industrial communication faults — remotely, fast, including legacy gear the original vendor no longer supports.

Hands-on multi-vendor experience
SiemensRockwellBeckhoffB&RWAGO SchneiderMitsubishiOmronABBBeijerLenze Bosch RexrothSEWKEBPhoenix ContactPepperl+Fuchs HoneywellEmersonEurothermPilzDanfossParker YokogawaWatlowEatonPro-faceWeintekControl Techniques Bihl+WiedemannifmBalluffMurrelektronikLeuze FestoSICKTurckBaumerBanner Endress+HauserKrohneVEGA WeidmüllerHirschmannHMSHilscher OEMAXSamsung PLCRS Automation FANUCKUKAYaskawa MotomanKawasakiNachi GE FanucModiconIndramatReliance ElectricTelemecaniqueSquare DMoellerSaiaTexas InstrumentsFoxboroTriconexBailey AVEVA/WonderwareCitectIgnitionRed LionGE ProficyIntellution AutomationDirectIDECKoyoUnitronicsDeltaLS ElectricProSoftMoxaAnybus

Services

Three flexible tiers — from emergency fixes to long-term support.

Tier 2

Monthly support plan

A go-to expert for small plants & maintenance engineers.

  • Monthly query quota + priority response
  • Quick advice via Zalo/call
  • Ongoing help with recurring issues
Tier 3

On-site (when needed)

On-site presence for faults that can't be solved remotely.

  • Per visit + travel
  • HCMC area & nearby preferred
  • Combined with upgrade consulting

Quoted per case — contact us for a fast diagnosis & quote.

Deep expertise

Strongest where it's hardest — the corners few can handle.

Gateways & old↔new integration ★

A core strength: configuring & troubleshooting gateways (Anybus/HMS, Hilscher, ProSoft, Moxa, Pepperl+Fuchs) — bridging legacy devices onto modern networks: Modbus ↔ EtherNet/IP, Profibus ↔ Profinet, serial ↔ Ethernet.

Industrial communications

From RS-485/Modbus/Profibus/DeviceNet to EtherNet/IP, PROFINET, EtherCAT, OPC UA, MQTT — the toughest network faults.

Profibus BF · Modbus CRC · PROFINET device name · DeviceNet MAC ID · gateway Modbus↔EtherNet/IP · DNP3 · CC-Link

Legacy & “orphaned” gear

Indramat, GE Fanuc, Eurotherm, Moeller, Saia… vendor gone or changed — still rescued, cloned, sourced.

S5 · PLC-5 · SLC-500 · Modicon 984 · GE 90-30 · Indramat F8 · S7-200

Software & SCADA (legacy + modern)

Rescue legacy (RSView32, WinCC flexible, STEP7 V5, GX Developer) on modern Windows — and fluent on modern platforms: Ignition, AVEVA (Wonderware/InTouch), InduSoft/AVEVA Edge, Citect — advisory & upgrades.

STEP7 V5.5 on Win11 · RSLogix 500/5000 · WinCC migration · RSLinx license · PLC password recovery

Dead HMI / IPC & memory cards

Black screen, freeze, bad card — data recovery, clone industrial CF/CFast/SD.

PanelView black screen · TP177B bootloader · Magelis Unitelway · C-more

Packaging / filling / PET

Tech-Long, Krones, KHS, Sidel, SIPA, Husky… beverage & brewery lines.

Amusement rides (theme parks)

Coasters, swings, Disk'O (Vekoma/Intamin/Zamperla…): we handle HMI, PLC, I/O, drive, comms faults.

Industrial robots

Fanuc, ABB, Yaskawa Motoman, KUKA, Kawasaki, Nachi: alarms, encoder/battery, mastering, teach pendant, robot↔PLC comms — the control side, never the safety system.

Fanuc SRVO alarm · Kawasaki E1038 · ABB 37001 · Yaskawa YRC1000 · KUKA KRC4 · re-mastering/zeroing

Supported brands & models

A sample of the gear we handle — by brand & model. Don't see yours? Send the fault anyway.

Siemens

SIMATIC S7-200 / 300 / 400 / 1200 / 1500 / S5 · HMI TP/OP/KTP/Comfort Panel · WinCC, WinCC flexible, STEP 7, TIA Portal · SINAMICS, MICROMASTER MM440, SIMOVERT

Rockwell / Allen-Bradley

PLC-5, SLC-500, MicroLogix 1000–1500, CompactLogix, ControlLogix, Micro800 · PanelView 300–1200 & Plus · RSLogix 5/500/5000, Studio 5000, FactoryTalk View, RSLinx · PowerFlex, Kinetix

Schneider Electric

Modicon 984 / Quantum / Momentum / M340 / M580, TSX Premium/Micro, Twido · Unity Pro / Control Expert, Concept · Magelis HMI, Vijeo Designer · Altivar

Mitsubishi

MELSEC FX (FX1S/1N/2N/3U), Q/L/A series · GX Developer, GX Works2/3, GT Designer (GOT1000/2000) · FR drive, MR servo

Omron

CP1 / CJ / CS / C200H / CV · CX-One, CX-Programmer, Sysmac Studio · NT / NS / NB HMI

GE / Emerson

Series 90-30 / 90-70, RX3i, VersaMax, PACSystems · Proficy, iFIX, CIMPLICITY

Beckhoff / WAGO

Beckhoff CX1000/CX9020, BX/BC, EL/KL terminal, TwinCAT, EtherCAT · WAGO 750/753, e!COCKPIT, CANopen

Drives & servos (legacy)

Indramat DKC/DDS (F8), Reliance Electric, Control Techniques Unidrive, Lenze, ABB ACS, Eurotherm DC drive

Robots

FANUC (R-J3, R-30iA, Arc Mate), ABB (S4C, IRC5, IRB), Yaskawa Motoman (DX100/NX100/YRC1000), KUKA (KRC1/2/4), Kawasaki, Nachi

South Korea

OEMAX / Samsung NX7 / NX70 / NX700 (WinGPC), RS Automation

How it works

Simple, transparent — you only pay when satisfied.

1

Send the fault

Via Zalo or form: error code, machine, photos/video.

2

Fast diagnosis

Reply with an approach + a per-case quote.

3

Remote fix

Remote session, before/after logs saved.

4

You pay

Tough case not fixed → no fee.

Why DeepDebug

Not a box-seller — a place that actually solves faults.

Communications specialistour #1 strength; network faults others give up on.

Real lab to reproduce faultsreal hardware: Rockwell, Siemens, Beckhoff, WAGO, B&R, Beijer… — no guessing.

Deep EU + US multi-vendornot locked to one brand.

Committed to results & timetough cases unsolved cost nothing.

Send a fault — get a diagnosis

Briefly describe your fault (error code, machine/PLC/HMI, photo or video). Fast support 24/7, including after hours.

Hotline / Zalo: +84 336 877 297 · Email: contact@deepdebugautomation.com

By submitting, you agree to be contacted about this fault.